Reward Point Program FAQ
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What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we
would like to give something back, this is why we have launched this great
Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at
AUTHENTIC VITAMINS you will earn Shopping Points for the money you
spend.
Once earned, you'll be able to use those points to pay for future purchases
at AUTHENTIC VITAMINS.
The Reward Point Program began on Saturday 30th November 2013. All purchases made
after that date will earn points.
Create an Account with Authentic Vitamins and Earn 250 Points! That's right, join Authentic Vitamins now and be awarded with 250 Reward points that you can redeem off of your first order!
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How does the Program work?
When an order is placed, the total amount of the order will be used to calculate the
amount of points earned. These points are added to your Shopping Points
account as pending points.
All pending points are listed in your Side Cart and will stay there until
approved/confirmed by AUTHENTIC VITAMINS.
Once any pending points have been approved, they will be released and your
account will be credited with the value of those points. Ready for you to
spend on whatever you want.
Reward points do not expire and can
be accumulated until you decide to use them.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your
points balance.
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Points and Values
Currently, for every 1.00 GBP spent at AUTHENTIC VITAMINS you'll earn
1.00 point. Each point is worth 0.01 GBP off a future purchase.
For example:
Product Cost: 250.00 GBP
Value of Points Earned:
2.50 GBP
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Redeeming Shopping Points
If you have a balance in your Shopping Points Account, you can use those
points to pay for purchases made at AUTHENTIC VITAMINS.
During the checkout proccess, on the same page that you select a payment
method, there will be a box to select if you wish to use your points, as well
as information on the total amount of points available. Please note, you will
still have to select another payment method if there is not enough in your
Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice
that the value of the points redeemed will have been credited towards your
order. Once you confirm your order, your Shopping Points account will be
updated and the points used deducted from your balance.
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Minimum Points Required
None, you will earn points from your very first order
that can be redeemed when you next order with us.
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Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem
your points.
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Maximum Points Redeemptions allowed per order
Currently, there is no maximum amount of points you can
redeem per order, so save for that big prize.
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Will I earn points for shipping fees?
No.
When calculating the amount of points earned. shipping fees are excluded.
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Will I earn points for tax fees?
No.
When calculating the amount of points earned. Taxes are excluded.
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Will I earn points for discounted products?
Yes.
When calculating the amount of points earned. All items which their price
have been discounted are included, points will be awared to the discount
price value.
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Will I earn points when purchases paid with points?
Yes.
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Products Restrictions
Currently, no restrictions apply to what items may be purchased using your
points balance.
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Conditions
of Use
- Shopping Points are only
available to registered AUTHENTIC VITAMINS member's.
- Shopping Points Reward can
only be collected and used with online purchases. and are only validated
at AUTHENTIC VITAMINS.
- Points are non-refundable
and can't be transferred between member's.
- Shopping Points are
non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be
refunded for any cancelled order.
- When buying with Points, you
will still have to select another payment method if there is not enough
in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount
of points earned. shipping fees and taxes are excluded.
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When Problems Occur
For any queries regarding our Reward Point Program, please contact us . Make sure you
provide as much information as possible in the message.
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Please note, we reserve the right to make changes to this policy
at any time without prior notice or liability, so please visit this page
often.
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