We do not store credit card details nor do we share customer details with any 3rd parties
What information do we collect? When you order we need to know your name, e-mail address and delivery address and credit/debit card number and expiry date. This allows us to process and fulfil your order, carry out credit checking and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required. For credit purposes, before accepting or despatching your order we may use the information we have about you ourselves and/or carry out a search using a licensed credit reference agency, who will record it.
We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you about your order, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content. We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers questions’ about products or services, sending postal mail and e-mails, analysing data and processing credit card payments.
We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose. We may undertake a search with third-parties for the purposes of verifying your identity and the details you have submitted as part of your order. To do so these third-parties may check the details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.
In Addition If you have opted to receive our newsletter then we may send you offers for goods or services from our company or others from time to time which we think you may find of interest. If you do not wish to receive this information, please let us know by e-mailing us at Sales@AuthenticVitamins.co.uk, or by directly amending your account on the site.